INP North America is an organization that puts the customer first. We know that after the ribbon-cutting ceremonies are over and the new installation has been commissioned, there will be a need for support for your new European machinery. Even the most comprehensive, well-planned project can’t guarantee perfection. Automation settings will need to be peaked and tweaked to obtain optimum performance. There could be infant mortality on key components for any number of reasons.
INP plans for that to the extent where we keep a pack-up kit of quick fix items that can turn a disaster into a quick recovery. We have local engineers and technicians that can respond with the right test equipment and knowledge to make the critical automation setting adjustment which restores peace of mind. We would be there for the weeks or days necessary to eliminate all those concerns that keep you up at night.
The INP team is the best in the business. Our German-American technicians and engineers, have the experience needed for delivering first-class post-installation production support.